We recommend placing your order at least 3 days before your desired delivery date.
*At our shop, production begins after payment confirmation.

Please make your payment at least 3 business days before your desired delivery date.
If payment is not confirmed by then, your order will be automatically cancelled.

If you wish for same-day delivery, please call Jefferson's dedicated shop number at 03-5459-1130 before placing your order.

As a general rule, we deliver to the 23 wards of Tokyo, and outside of the 23 wards (Yokohama, Kawasaki, and all of Chiba).
*If you would like delivery to other areas (within the Kanto region), please contact us via our official LINE account or directly at the store.

Yes, we can.
We can create a one-of-a-kind original balloon through careful consultation, incorporating your feedback. After hearing your desired image, we will prepare a quote.
*Please note that 7-Eleven payment is not available for custom-made balloon art orders.

If you would like a receipt, please contact us by phone or enter the recipient's name in the remarks column of the order form.

We send an automatic reply email after receiving your order.
*Please check the following:

• Have you completed your order?
• Is the registered email address correct?
• Please check your spam folder, as the email may have been filtered there.

If you still do not receive the email after checking the above, please contact info@jeffersons.jp again.

We accept credit cards, PayPay, Merpay, and Paidy (postpaid payment).

Please contact us via Line, phone, or email.
TEL: 03-5459-1130
Email: info@jeffersons.jp

Additional fees may be incurred for workers depending on the circumstances, such as for deliveries outside the service area, or in the early morning or late at night.

The duration varies depending on the balloon material and the environment where it is displayed, but as a general guideline:

• Latex balloons (gas-filled): Approximately 3 days
• Foil balloons: Approximately 3 to 5 days
• Air balloons: Approximately 1 week

※Balloon size may fluctuate due to temperature differences.

Helium gas has no effect on the human body, but it is intended to float balloons.
Please avoid inhaling it directly.

Helium gas is non-flammable and safe.
Please rest assured.

We recommend indoor display.
Please note that outdoor display may result in the item swaying and losing its shape or breaking easily due to wind.

Please rest assured that the product price and details will only be provided to the person who placed the order.

Depending on the scale of the event, we recommend placing your order at least one week in advance.
Please attach a photo of your desired location, and we will create an image mockup and send it to you via email.

Because natural rubber is used, it returns to nature.
For this reason, we recommend rubber balloons for balloon releases.

Yes, absolutely. Tell us your concept and image, and we will create a one-of-a-kind balloon art just for you.

As a general rule, all tools used other than the balloons will be collected.